Move a contact to another company

🛈 Note
To access this function, your user must belong to a role with the functional right Can manage (move and merge) entities.

Use this option when a contact changes departments or companies, or if they were assigned to the wrong company. Alternatively, disconnect a contact to remove their link to a company without moving them.

🛈 Note
You cannot move contacts (SuperOffice users) in your own company.

Steps

  1. Open the Move contacts dialog:

    • In the Contact screen: Click and select Manage contacts > Move contact from the menu.

    • In the Company screen: Go to the Contacts section, right-click a contact, and select Manage contacts > Move contact.

  2. Under Action on contact choose one of the following:

    • Move to: Choose the company to move the contact to by typing or selecting from the list.
    • Disconnect: Remove the contact’s link to the current company.
  3. Under Action on all existing activities and sales, choose one:

    • Leave all on [source contact]: Leaves existing activities linked to the source contact.
    • Move all to [target contact]: Moves all activities and sales to the target contact.
    • Move all activities starting from [date]: Moves activities from a specified date onward.
  4. Click Move. The contact is either moved to the selected company or disconnected, and activities are updated based on your choice.

Move contact dialog with options for transferring or disconnecting contacts, and handling existing activities and sales. -screenshot