Troubleshooting

Something went wrong reserving your video meeting. Please try again later

Problem: If SuperOffice Online is not able to provide video meetings with a valid Customer ID when a user logs in to SuperOffice Online, the user will get an error in the client when creating the video meeting:

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Solution: The user should try to log out of SuperOffice Online and then log in again to get a valid Customer ID.

404 OOPS. Something went wrong!

Problem: Authentication towards the video provider.

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Solution: To resolve this, the user has to remove the video-meetings configuration in SuperOffice.