Mailgun sub-processor information (part of our DPA)
Revised in May, 2022
| Field | Value |
|---|---|
| Entity Company Name | Mailgun Technologies Inc. 535 Mission St. San Francisco, CA94105 |
| Company website | www.mailgun.com |
| Entity Country | US |
| Processing Country | Frankfurt, Germany in EU |
| Entity Type and description of Service | Email service provider. Mailgun is 1) sending mass emails generated from SuperOffice CRM and 2) receiving and sending replies related to service-tickets in SuperOffice Service. Emails are stored by Mailgun for max. 72 hours for resending purposes. Individual emails sent from the customer’s own email service (exchange, Gmail) is not sent to Mailgun. |
| The Personal Data to be Processed concerns the following categories of Data Subjects: | Email recipients in e-marketing campaigns and customer service tickets. |
| Categories of Personal Data | Email address and free text content of emails. |
| Sensitive Personal Data (if relevant) | None |
| Personal Data will be subject to the following Processing activities. | None |
| Additional information regarding Privacy and Security Governance. | Certified under the EU-U.S. Privacy Shield Framework, and the U.S. – Swiss Safe Harbor Framework. |