Different settings for Service

In this section, you can configure the settings for Service to tailor it to your organisation’s needs. Which options are displayed and what you can do depend on the rights assigned in your user profile. Rights are assigned under Users.

What would you like to find out more about?

• Request types
• Roles
• Users
• Categories
• Priorities
• Request status
• Email
• System templates
• Global preferences for Service
• Customer languages
• Customer centre configuration and source files
• Chat
• SOAP (ONSITE only)
• System design
• Profile - changes here will not show anywhere in SuperOffice CRM module (only in the Service module)