Video Meetings for SuperOffice: Jitsi

This article describes how to connect, configure, use and disconnect Jitsi.

Pre-requisites

  • Use CRM Online
  • You need a SuperOffice admin account during setup
🛈 Note
To send and receive email invitations to video meetings (to/from attendees), you need a valid email set-up. How to configure email invitations for video meetings.

How to connect to video provider

  1. Open SuperOffice Settings and maintenance and go to the Preferences section.
  2. Choose the Video meetings tab.
  3. Click Configure to start the configuration process.
  4. Select Jitsi as the provider.
  5. If it says “Connected to Jitsi Meet. Logged in as xxx and connected to custxxxx”, you may close this browser window - to go back to SuperOffice Settings and maintenance to confirm the setup.
  6. Return to the SuperOffice Video meetings tab and verify that the configuration is active.
🛈 Note
There is no authentication or validation, or need to confirm to connect it to SuperOffice. This provider does not have any additional configuration settings.

How to use Video Meetings

Create a video meeting

  1. In SuperOffice, go to the diary and create a new meeting.
  2. Click  next to the meeting type. The icon changes and a video meeting link is added.
  3. Complete the information in the Follow-up.
🛈 Note
The first time you select the video icon (), a new window will open. Here you need to sign in to authenticate your user in the video meeting service defined by your administrator.

Join a video meeting

To join a video meeting in SuperOffice, click Join meeting in the Follow-up dialog or in the side panel. Alternatively, right-click in your diary and then click Join meeting.

How to disconnect video provider

  1. Open SuperOffice Settings and maintenance and go to the Preferences section.
  2. Select the Video meetings tab.
  3. Click the Configure button. A new tab opens.
  4. If a service provider has already been selected, you can click Disconnect.
  5. A warning is displayed, click OK to continue.

There is nothing to uninstall or remove.